Репутация 19
Группа humans
Альянс Combining the Zerg and Terran
108
44
72
Очков 12 102 930
Сообщений 97
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Ответственный: UncleanOne
I already have that on December 5th. Posted around 12 o'clock server time to the admins but I would like to make it public again here.
because of a bug i lost 12 gravity cannons with level 5 and 8 further ops with inset and gun level 5.
i shot a planet for an asteroid shot and colonized the planet with my xerj. he has a structure bonus from the officer. when i came online today, however, the planet was destroyed. it was a 20k diameter planet and the planet got a bonus of 280kk structure. In purely mathematical terms, it would be impossible to destroy the planet with the 20 guns mentioned from the time of settlement until now. but that is exactly the case. when i came online this morning the planet was destroyed and my guns with it.
in addition, the automatic shutdown was set for every gun.
So why are my guns and ops destroyed?
i want replacement. this is a bug
here the screens.
Population: https://prntscr.com/vw9xgr
destroyed planet: https://prntscr.com/vw9xzy
Officer for bonus: https://prntscr.com/vw9zhy
I have raider and destroyer on 10 and both run at x2, my tech is at level 7 and my guns were all level 5:
2710 dmg / shot * 2.65 rounds / min * 20 guns, 60 min / h = 8.617kk dmg / h
I colonized the planet at 8 p.m. server time and about 14 hours later I was online again. during this time it was already destroyed.
it was a 20k diameter planet and i had a structure bonus from the officer of 270kk.
arithmetically I would have had over a day after the settlement.
because of a bug i lost 12 gravity cannons with level 5 and 8 further ops with inset and gun level 5.
i shot a planet for an asteroid shot and colonized the planet with my xerj. he has a structure bonus from the officer. when i came online today, however, the planet was destroyed. it was a 20k diameter planet and the planet got a bonus of 280kk structure. In purely mathematical terms, it would be impossible to destroy the planet with the 20 guns mentioned from the time of settlement until now. but that is exactly the case. when i came online this morning the planet was destroyed and my guns with it.
in addition, the automatic shutdown was set for every gun.
So why are my guns and ops destroyed?
i want replacement. this is a bug
here the screens.
Population: https://prntscr.com/vw9xgr
destroyed planet: https://prntscr.com/vw9xzy
Officer for bonus: https://prntscr.com/vw9zhy
I have raider and destroyer on 10 and both run at x2, my tech is at level 7 and my guns were all level 5:
2710 dmg / shot * 2.65 rounds / min * 20 guns, 60 min / h = 8.617kk dmg / h
I colonized the planet at 8 p.m. server time and about 14 hours later I was online again. during this time it was already destroyed.
it was a 20k diameter planet and i had a structure bonus from the officer of 270kk.
arithmetically I would have had over a day after the settlement.
6 Декабря 2020 14:30:48
Цитата: Nessaja
the automatic shutdown was set for every gun.
I've found that
Цитата: Nessaja
20 guns
which means This was the OPS that dealt final damage:
Цитата: Nessaja
it was a 20k diameter planet and the planet got a bonus of 280kk structure.
The planet was abandoned, so no structure bonuses were applying.
6 Декабря 2020 16:02:47
Репутация 19
Группа humans
Альянс Combining the Zerg and Terran
108
44
72
Очков 12 102 930
Сообщений 97
How am I supposed to give up the planet if I haven't been online the whole time?
after colonizing the planet i went offline and only came back when i told the admins. So the next day around 12 o'clock server time.
please check my log in
after colonizing the planet i went offline and only came back when i told the admins. So the next day around 12 o'clock server time.
please check my log in
6 Декабря 2020 16:08:16
Цитата: Nessaja
How am I supposed to give up the planet if I haven't been online the whole time?
Indeed, there were no action. But all gun logs say that the planet had no owner.
Цитата: Nessaja
i shot a planet for an asteroid shot and colonized the planet with my xerj.
If you started shooting from all guns before colonization, there could be a potential problem of not picking up new owner info in gravity gun component. I'll check if that can possibly happen (would be a severe problem if it can).6 Декабря 2020 16:32:16
Репутация 19
Группа humans
Альянс Combining the Zerg and Terran
108
44
72
Очков 12 102 930
Сообщений 97
Here again the message that I have colonized the planet. https://prntscr.com/vwuszr
please look at the time and date. afterwards, you will understand my anger. I couldn't have destroyed a 270kk structure in just a few hours.
please look at the time and date. afterwards, you will understand my anger. I couldn't have destroyed a 270kk structure in just a few hours.
6 Декабря 2020 16:37:06
Nessaja, I have no doubts now that you colonized and didn't actually abandon that planet. Right now, I'm trying to understand which of the contradicting logs is lying to us, so we can identify and fix the underlying problem.
I understand how infuriating this whole situation can be. I hope that administration will allow restoration of lost guns, after the bug is dealt with.
I understand how infuriating this whole situation can be. I hope that administration will allow restoration of lost guns, after the bug is dealt with.
6 Декабря 2020 16:48:02
Репутация 19
Группа humans
Альянс Combining the Zerg and Terran
108
44
72
Очков 12 102 930
Сообщений 97
I am glad to hear that your words are already a step forward for me. Thank you.
Hopefully the problem will be resolved soon and the guns and OPS will be replaced. that's all i want
thanks again
Hopefully the problem will be resolved soon and the guns and OPS will be replaced. that's all i want
thanks again
6 Декабря 2020 16:52:58
Цитата: UncleanOne
problem of not picking up new owner info in gravity gun component
This turned out to be the case. The bug is now fixed.
I'll close this topic after administration makes their decision about compensation,
7 Декабря 2020 17:58:46
Репутация 19
Группа humans
Альянс Combining the Zerg and Terran
108
44
72
Очков 12 102 930
Сообщений 97
that sounds very positive.
all i want is to get my guns and OPS back in their dismantled condition.
Thank you
all i want is to get my guns and OPS back in their dismantled condition.
Thank you
7 Декабря 2020 18:01:51
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